Terms of service

Last updated: August 5, 2025

Welcome to Truly Primal. By accessing or using our website [www.trulyprimal.com] (the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use this Site.

1. Use of Our Site

You agree to use our Site for lawful purposes only. You may not:

  • Use the Site to violate any law or regulation.

  • Attempt to hack, exploit, or interfere with the Site.

  • Use our content, trademarks, or images without permission.

2. Products & Orders

All products are subject to availability. We reserve the right to:

  • Limit or cancel orders at our sole discretion.

  • Refuse service to anyone, for any reason, at any time.

  • Change prices or discontinue products without notice.

You agree to provide current, complete, and accurate purchase and account information.

3. Payments

We accept major credit cards, PayPal, Apple Pay, and other payment methods offered through our checkout. All transactions are processed securely via Shopify and/or our payment partners.

4. Shipping & Returns

Please review our Shipping Policy and Return Policy (linked in the footer) for information on fulfillment timelines, delivery, and return eligibility.

5. Intellectual Property

All content on this Site—including text, logos, designs, photos, videos, and graphics—is the property of Truly Primal and is protected by intellectual property laws. You may not use, copy, or reproduce any content without our written consent.

6. Disclaimer

All products are provided “as is” without warranties of any kind, either express or implied. We are not responsible for any health outcomes related to the use or misuse of our products. Statements on this Site have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease.

7. Limitation of Liability

To the fullest extent permitted by law, Truly Primal shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of the Site or our products.

8. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of the new Terms.

10. Contact Us

Questions? Email us at support@trulyprimal.com